AS 8018.2-2004

ICT service management, Part 2: Code of practice for service management

Standards Australia , 01/01/2004

Publisher: AS

File Format: PDF

$39.00$78.54

Description

Standard By:Standards Australia , 01/01/2004

Published:01/01/2004

Pages:24

ISBN(s):0733761275

File Size:1 file , 700 KB

Language:English

Note:This product is unavailable in Ukraine, Russia, Belarus

Adopts BS 15000-2:2003 which recommends common terminology for service providers; give a common basis for improvements in services and provide a framework for use by suppliers of service management tools.

AS 8018.2-2004 History

AS ISO/IEC 20000.2-2013

$63.00 $126.06

AS ISO/IEC 20000.2-2007

$50.00 $101.64

AS 8018.2-2004

$39.00 $78.54

More AS Standards PDF

AS 3947.3-1994

$51.00 $102.00

AS 2498.4-1993

$8.00 $17.00

AS 2806.5-1994

$29.00 $58.00

AS 3111-1994

$25.00 $50.00