AS ISO/IEC 20000.2-2013

Information technology - Service management, Part 2: Guidance on the application of service management systems

Standards Australia , 10/18/2013

Publisher: AS

File Format: PDF

$63.00$126.06


The objective of this Standard is to provide standardization in the field of service management, and in particular guidance on the application of a service management system (SMS) based on AS ISO/IEC 20000.1.

AS ISO/IEC 20000.2-2013 History

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