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  • AWWA ACE71028

AWWA ACE71028

Why Invest in Management Training? A Utility Manager's Perspective

American Water Works Association , 11/01/2009

Publisher: AWWA

File Format: PDF

$12.00$24.00


Standard By:American Water Works Association , 11/01/2009
Published:11/01/2009
Pages:28
File Size:1 file , 1.1 MB
Language:English
Note:This product is restricted and cannot be purchased in the following countries Ukraine, Russia, Belarus
This powerpoint presentation begins by providing a brief overview of the workforce labor shortage due to retiring "baby boomers", and the current challenges our water utility managers are facing. The Greater Cincinnati Water Works (GCWW) mission and vision statement is provided, along with GCWW's values and its Lessons for Success Program that includes the following topics: managerial courage; motivating others; listening; building effective teams; managing and measuring work; customer focus; ethics and values; conflict management; delegation; and, informing. Includes figure.

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