AWWA JTMGT69641

This paper describes the programs implemented by the Oklahoma Department of Environmental Quality (DEQ) to retain experienced staff and managers, and thus minimize the impact of retirements. Additionally, the paper discusses options explored by DEQ to offer alternative work schedules. Finally, the actions taken to improve the salaries of employees in order to retain more of the existing workforce are detailed. Due to the successes of the programs, DEQ has seen a decline in turnover from 17.10% in FY'06 to 12.25% in FY'08. Additionally, base salaries have increased in excess of 25%, and payments have been made for student loans, Pay for Performance and excess benefit allowances during the same period. Also, the in-house training implemented by DEQ has been successful in the number of attendees and the increase in confidence shown by new managers. Overall, DEQ has seen an improvement of employee morale as a result of the new programs. Includes 3 references, tables, figures.