AWWA WQTC69452

This powerpoint presentation begins by providing a brief overview of triple bottom line (TBL) assessment, and how TBL integrates different elements of typical Tucson Water activities. A historical perspective of Tuscon Water's experience is presented, including: total groundwater reliance until 1992; direct CAP delivery 1992-94; red water problems and customer outrage; City Council shuts down CAP WTP; and, passage of local citizens' initiative in 1995. Tucson Water's solution included: resolve red water problems; rebuild customer confidence; and, instigating the Clearwater Program - a recharge/recovery based blended water program. The Decision H₂O Program includes Triple Bottom Line elements. Program objectives included the following: educate about the need for Colorado River Water; inform about rising total dissolved solids (TDS) levels and impacts of mineral control; provide opportunities to taste and learn; and, gather consumer preferences. Includes tables, figures.