AWWA WSP57723

System Integration for Effective Customer Service and Performance Improvements: The Greater Cincinnati Water Works Experience

American Water Works Association , 03/19/2003

Publisher: AWWA

File Format: PDF

$12.00$24.00

Description

Standard By:American Water Works Association , 03/19/2003

Published:03/19/2003

Pages:49

File Size:1 file , 3.3 MB

Language:English

Note:This product is restricted and cannot be purchased in the following countries Ukraine, Russia, Belarus

This slide presentation gives utility profile information on the Greater Cincinnati Water Works (GCWW) and an overview of how it is organized. It then outlines a Five Year Strategic Computerization Plan that GCWW implemented with the objectives of: redesigning business processes to eliminate redundancy; improving concurrency and data sharing capabilities; and, enabling change through information technology.

AWWA WSP57723

System Integration for Effective Customer Service and Performance Improvements: The Greater Cincinnati Water Works Experience

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