BS PD ISO/IEC TS 33074:2020

Information technology. Process assessment. Process capability assessment model for service management

BSI Group , 06/05/2020

Publisher: BS

File Format: PDF

$199.00$398.78


This document:

— defines a process assessment model that relies on the process reference model published asISO/IEC TS 33054 that meets the requirements of ISO/IEC 33004 and that supports the performanceof an assessment by providing indicators for guidance on the interpretation of the process purposesand outcomes and the process attributes as defined in ISO/IEC 33020;

— provides guidance, by example, on the definition, selection and use of assessment indicators.

More BS Standards PDF

BS 11/30219253 DC

BS 11/30219253 DC

$126.00 $252.99

BS 11/30238161 DC

BS 11/30238161 DC

$139.00 $279.65

BS 11/30210148 DC

BS 11/30210148 DC

$105.00 $210.71

BS 11/30252539 DC

BS 11/30252539 DC

$85.00 $170.67